“Take pride in how far you have come. Have faith in how far you can go. But don't forget to enjoy the journey.”
— Michael Josephson, What Will Matter.
Meet Caroline - certified and accredited executive coach
With over 20 years of global leadership, coaching and business management experience, I aspire to coach others who wish to grow their leadership and career capacity and transform their business.
I received my coaching certification from the Hudson Institute of Coaching in Santa Barbara. It was an exciting opportunity to continue to grow as a coach, develop skills in an area I am deeply passionate about, and continue to fuel my appetite for learning.
I am an accredited Senior Practitioner coach with the European Mentoring & Coaching Council (EMCC).
I have led global operations and project teams across people operations, finance, customer service, process management, fraud prevention and field services. My goal is to provide clients with the space and support to explore and assess what may be getting in the way of them achieving their goals, and work in partnership with them to build a plan to overcome those obstacles.
I have spent my career leading teams across many cultures and locations such as Europe, Brazil, India, Canada, Singapore, with a particular career highlight being 8+ years leading teams in the USA when based in San Francisco.
Growing business operations and people is my passion and my coaching philosophy is centered around the premise of supporting you to achieve your goals.
I grew up in Dublin, Ireland and have a Masters degree in Business and Sociology from Trinity College (Ireland) and a postgraduate diploma in Legal Studies. I recently continued my learning journey by undertaking a Professional Diploma in Organisational Change and Transformation in UCD Smurfit Business School (2022).
I value learning, adventure, independence and relationships and am passionate about travel, reading, cooking, family and friends. Traveling and exploring different cultures is a must for me, the highlight being backpacking around the world for a year in 2008/09, spending time in 16 countries.
Why I coach
The Places I Have Been
My purpose is to ignite a life of passion and purpose in others, fueled by a relentless pursuit of learning, cherished relationships, and a spirit of adventure.
I never knew what I wanted to be “when I grew up”. However, I have always seized opportunities for adventure and learning, honoured the relationships I have built along the way, and stayed curious when something seemed of interest or no longer the right fit. I call it my zeal; my energy and enthusiasm in pursuit of my objectives.
This zeal has taken me through a career journey of 20+ years at Google, navigating roles in finance, people operations, culture, fraud, customer operations, field services, project management, process design, and so on. I have led teams and coached hundreds of individuals across countries, cultures, skill sets and many a crisis and success story.
It led me to find a true passion in my career. Coaching. Enabling others to find their zeal. Supporting others on their career and leadership journey, building their awareness of what’s possible, understanding the adventure that lies before them, and helping them build the compass they need to guide them. This has truly been the most satisfying experience in my career adventure so far.
So, what has been my guiding compass?
Understanding my values: Adventure, Independence, Learning & Relationships
My Principles:
Always Be Learning
Seize Opportunities
Never Burn a Bridge
This is your career, nobody else’s
Key Questions: Am I learning? Am I adding value?
My character strengths: Humour, Social Intelligence, Teamwork, Kindness, Perspective
A mentor once told me, “careers are long”. They were right, but the journey can be one filled with adventure, learning, meaningful relationships and fun along the way.
If you are ready for your next career or leadership journey, let me help you build your compass.
Connect with me at caroline@ZealCompass.com or on LinkedIn
